Informativa sulla privacy

Last updated: January 9, 2026

Louvron operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Louvron is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details, including name, billing address, shipping address, phone number, and email address

  • Financial information, including payment card information, transaction details, payment method, and payment confirmations

  • Account information, including username, password, preferences, and settings

  • Transaction information, including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Communications, including messages sent to customer support

  • Device information, including IP address, browser type, and device identifiers

  • Usage information, including how and when you interact with the Services


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or contact us

  • Automatically, through cookies and similar technologies when you use the Services

  • From service providers, when they collect or process information on our behalf

  • From partners or third parties, where permitted by law


How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Personalize, and Improve the Services

To process orders and payments, fulfill purchases, manage accounts, ship products, handle returns or exchanges, enable reviews, remember preferences, and improve the overall shopping experience.

Marketing and Advertising

To send promotional communications by email or text message, and to display relevant advertisements based on your interactions with the Services.

Security and Fraud Prevention

To authenticate accounts, secure transactions, detect and prevent fraud, and protect the integrity of the Services.

Communications

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and service providers that perform services on our behalf (such as payment processing, fulfillment, analytics, customer support, and cloud storage)

  • With marketing and advertising partners, subject to their own privacy policies

  • When you direct or consent to such disclosure

  • With affiliates within our corporate group

  • In connection with business transactions such as a merger or acquisition

  • To comply with legal obligations or protect legal rights


Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries other than your own.

You can learn more about Shopify’s privacy practices and your rights at:
https://privacy.shopify.com


Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.


Security and Retention

No security system is completely secure. We cannot guarantee absolute security of your information. Personal information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.


Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt Out of Sale or Sharing for Targeted Advertising

  • Right to Manage Communication Preferences

If you reside in the UK or European Economic Area, you may also have the right to object to processing, restrict processing, or withdraw consent.

We will not discriminate against you for exercising your rights. Identity verification may be required.


Complaints

If you have concerns about our handling of personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.


Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:

support@louvron.com

For the purposes of applicable data protection laws, Louvron is the data controller of your personal information.